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Privacy policy

Last updated: 24 August 2026

Javinex Technologies LLP ("Javinex", "we", "us") respects your privacy. This policy explains what personal data we collect through javinex.in and in the course of providing our services, why we collect it, how long we keep it, and what rights you have over it.

It is written to comply with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 together with the rules made under it. We have tried to write it in plain language rather than in the usual defensive legalese.

01Who we are and how to reach us

Javinex Technologies LLP is a limited liability partnership registered in India, with its office at Bengaluru, Karnataka, India.

For any question about this policy, or to exercise any of the rights described below, contact us at privacy@javinex.in or call +91 80500 76025. We aim to respond to every request within 30 days.

02What personal data we collect

We collect only what we need, and we tell you why at the point of collection.

CategoryWhat it includesWhy we collect it
Enquiry dataName, email address, phone number, company name, and whatever you write in the message fieldTo respond to your enquiry and, if it progresses, to prepare a proposal
Client dataContact details of your team, billing details, contract and project recordsTo deliver services and meet our contractual, tax and accounting obligations
Recruitment dataCV, portfolio links, work history and anything else you send with an applicationTo assess your application and communicate with you about it
Technical dataIP address, browser type, device type, pages visited and referring sourceTo keep the site secure and to understand which pages are useful
Data in client systemsPersonal data belonging to your users, which we may access while building or supporting your softwareOnly to perform the services you have engaged us for, under your instructions

03Our role: fiduciary and processor

When you contact us, apply for a job, or engage us as a client, we act as a Data Fiduciary in respect of your own data — we decide why and how it is processed.

When we build or support software for you and encounter personal data belonging to your users, we act as a Data Processor. In that role we process it only on your documented instructions, we do not use it for our own purposes, and our obligations are set out in the contract between us. You remain the Data Fiduciary in respect of your users.

04How we use your data

  • To respond to enquiries and provide the information you asked for
  • To deliver, support and improve services under a contract with you
  • To send project updates, reports and operational communications
  • To assess job applications and communicate with candidates
  • To keep the website secure and to prevent abuse and fraud
  • To comply with legal, tax, accounting and regulatory obligations

We do not sell personal data. We do not share it with anyone for their own marketing. We do not use enquiry data to build a marketing list without your explicit consent, and any marketing communication we do send will contain a one-click way to stop it.

05Lawful basis for processing

We process personal data on one of the following bases: your consent (for example, when you submit the contact form or apply for a role); the performance of a contract with you; compliance with a legal obligation; or certain legitimate uses permitted under applicable law, such as keeping our systems secure.

Where processing relies on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out before the withdrawal, and it may mean we can no longer provide a service you have asked for.

06Who we share data with

We share personal data only where it is necessary, and only with organisations bound by confidentiality and data protection obligations. The categories are:

  • Cloud hosting and infrastructure providers that store data on our behalf
  • Email, calendar, document and project management tools used to run the business
  • Analytics and error monitoring services used to keep the site and our software working
  • Payment processors and banks, for invoicing and receiving payment
  • Professional advisers — accountants, auditors and lawyers — where required
  • Government authorities, courts or regulators where we are legally obliged to disclose

07Where your data is stored

We host data in Indian data centre regions by default, primarily AWS Mumbai (ap-south-1). Some of the business tools we use — email, documents, analytics — may process data outside India. Where that happens we rely on providers who offer contractual data protection commitments and appropriate safeguards.

If your engagement requires that all data remain within India, tell us and we will architect it that way and confirm it in writing. Several of the systems we operate already run under that constraint.

08How long we keep it

DataRetention period
Enquiries that do not become projects24 months from last contact, then deleted
Client and contract records8 years after the engagement ends, to meet tax and statutory requirements
Job applications (unsuccessful)12 months, unless you ask us to keep them longer for future roles
Website analytics26 months, in aggregated form
Data inside client systemsAs instructed by the client; deleted or returned on termination

09How we protect it

  • Encryption in transit (TLS) for every service we operate, and encryption at rest for stored data
  • Least-privilege access control, with access reviewed and revoked when people or projects change
  • Credentials held in a secrets manager, never in chat, email or source code
  • Automated dependency and container vulnerability scanning
  • Encrypted backups with periodically tested restores
  • Confidentiality obligations binding on every member of our team and every subcontractor

No system is perfectly secure. If a personal data breach occurs that is likely to affect you, we will notify you and the Data Protection Board of India as required, without undue delay, and tell you what happened and what we are doing about it.

10Your rights

Under the Digital Personal Data Protection Act, 2023 you have the right to:

  • Obtain confirmation of whether we process your data, and a summary of that data and the processing
  • Have inaccurate or incomplete data corrected, updated or completed
  • Have your data erased where it is no longer needed for the purpose it was collected for
  • Nominate another person to exercise these rights on your behalf in the event of your death or incapacity
  • Withdraw consent where processing is based on consent
  • Register a grievance with us, and escalate to the Data Protection Board of India if you are not satisfied

To exercise any of these, email privacy@javinex.in. We may ask you to verify your identity before we act, so that we do not disclose your data to someone else.

11Grievance redressal

If you have a complaint about how we handle personal data, write to our Grievance Officer at privacy@javinex.in with the subject line "Grievance". Include enough detail for us to identify you and understand the issue.

We will acknowledge your complaint within 7 days and aim to resolve it within 30 days. If you are not satisfied with the outcome, you may escalate the matter to the Data Protection Board of India.

12Children

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us and we will delete it.

13Changes to this policy

We may update this policy as our services, our tools or the law change. The date at the top of this page always shows when it was last revised. Where a change materially affects your rights, we will take reasonable steps to tell you directly rather than relying on you to re-read the page. This version is effective from 24 August 2026.